Privacy Policy

Last Update: December 1, 2024

ABOUT US

HomeSchool.asia is a B2C homeschooling platform providing a complete learning experience with structured content for Cambridge IGCSE and A levels. Our platform provides video-based, text-based, and test-based learning resources. With our advanced technology, we are able to provide students and parents with diagnostic reports that address specific learning confusions based on students’ interactions within the platform. Our platform follows the Advanced Pedagogy approach that aims to provide a flexible homeschooling environment to students, along with involvement of parents. In the event of any academic intervention requirements, our subject experts are there to ensure proper academic support for both students and parents.

PURPOSE

HomeSchool.asia ("Platform," "We," "Us," or "Our") values your privacy and is committed to protecting it in accordance with this Privacy Policy ("Policy"). By accessing HomeSchool.asia, you acknowledge and agree to the terms of this policy established to ensure the security of your information while providing a seamless and efficient learning experience.

This Policy defines how we collect information from you ("You" or "Your") or that you may provide when you use our platform, how the information is processed, and the conditions under which we may disclose it. For detailed information, please refer to the comprehensive guidelines outlined below.

AGE RESTRICTION/SUGGESTION

Our services are not intended for anyone under 13 years of age. We do not intend to knowingly or willingly collect information of anyone under the specified age limit. For IGCSE students (usually aged at least 14 and above) parental guidance is needed as financial information is involved.

If you are a parent or guardian who believes your child has provided us with information without your consent, please contact us and we will take steps to delete that information as quickly as possible.

WHAT INFORMATION DO WE COLLECT?

Device Information

When you visit the site, we collect information regarding your web browser, IP address, time zone, and relevant cookies installed on your device. We refer to this automatically collected information as “Device Information”. As you browse our site, we collect your usage data; how long you stay on the site, the individual web pages or resources you view, websites or search terms that refer you to the site, and information about how you interact with the site.

Our web pages may use Google Analytics or other web analytics tools to analyze web traffic and improve the user interface. In such cases, the information described above may be shared with the entities providing the analytical service. We do not have control over the privacy policies of these third-party entities. However, their services are subject to compliance set out by the General Data Protection Regulation (25/5/2018).

Sign up Information

When you sign up or make an account to the site, we collect your personal information, also referred to as “Signup Information.” It includes:

Your name
Your password (which we encrypt)
Your email address
Your relationship as a user to the site (e.g. student, parent)

We only use this information to fulfill, or respond to, your request. We do not willingly share this information with external parties, except to the extent necessary to complete that request. We never disclose the information you provide to us in ways unrelated to the intended purpose, or without giving you an opportunity to opt out. We are dedicated to preventing unauthorized data access, maintaining data accuracy, and ensuring the appropriate use of information. By putting appropriate safeguards to secure the data we collect online, we vow to protect and safeguard your data with the highest level of security.

COOKIES?

Cookies are small text files (txt files) stored in your computer or mobile device by a website when you visit the site or page. The text-based information helps the website, or any affiliated website, recognize your device on any future access. The term “cookies” in this policy refers to all the files that collect information in this manner. In addition to cookies, web beacons or other similar files for the same purpose.

Cookies serve many functions. For example, they can help us remember your username and preferences to analyze how well our website is performing and allow us to improve and recommend content that may be relevant to your interests.

Please note that the information collected by Cookies is anonymous and contains no personally identifiable information such as your name, address, or contact details. This helps in protecting your identity and it does not allow anyone to contact you via email, telephone, or any other communication method.

Consent to cookies

When you visit our website for the first time, you will receive a cookie consent notice. By selecting “Accept Cookies”, you consent for us to store cookies on your computer or mobile device. If you wish to continue without accepting cookies, you can adjust your browser settings and decline cookies. However, certain features of websites may not function properly without cookies

HOW DO WE PROCESS YOUR INFORMATION?

We collect your Device Information; in particular, your IP address and general location to help us screen for potential risk and fraud. Moreover, we may also use these insights to show you relevant notices and to improve and optimize your site experience. For example, we generate reports regarding how our users browse and interact with the site, and to access the success of our marketing and advertising campaigns on other third-party sites. These data processing purposes fall under our Legitimate Interests.

We ask your consent when you visit the Site for the first time so that we can use your Personal Information to:

Provide you with information or advertising relating to our services.
Show advertisements that might be of interest to you.
Personalize your experience by building a personalized profile of your interests.
Communicate with you about your account and our service.
Screen our orders for potential risk and/or fraud.
Access the success of our marketing and advertising campaigns
Enabling your participation in special programs that we may offer (such as surveys or write a public review of our Services)
Understand and improve our service and develop new or improved educational offerings.

We collect your payment information to generally fulfill your Membership Subscription on the site. In particular, we:

Process your payment information.
Provide you with invoices and/or order confirmations.
Create your user account on the site.

Please note, we do not directly collect or store your credit card information or other payment details. All payment transitions are done through our third-party payment processors, who are responsible for safeguarding your payment information.

HOW DO WE KEEP YOUR PERSONAL INFORMATION SAFE AND SECURE?

HomeSchool.asia’s security policies, rules and technical measures have been implemented to protect your personal data from unauthorized access, improper use, accidental data loss, and destruction. All of our parties, including our employees and third-party data processors who have access to, or are associated with, the processing of your personal information, are legally obligated to handle your data in compliance with data protection regulations.

Some of the ways in which we encourage you to protect your personal information include:

Creating a unique username that does not disclose your identity.
Creating and maintaining a strong, secure password.
Being mindful of what you post and access online while continuing to learn about online safety.

Please note, we do not share your personal information with any third-party applications or any other company.

YOUR CONSENT AND RIGHTS

By using our website, you comply with our Privacy Policy. Under compliance, you are guaranteed several rights, which are mentioned below:

Right to be informed

You have the right to be informed about the processing and handling of your personal data. Thus, in order to be able to make decisions regarding the privacy of your personal information and have control over your data, we tell you why we need your personal data, what is the legal ground for processing it, and every relevant detail regarding the processing of activities, as mentioned in this Privacy Policy.

Right to access

You have the right to access your personal data and the right to information regarding how we process your data, as mentioned in this Privacy Policy.

Right to rectification

You have the right to have your personal data rectified/completed in case the information you provided is inaccurate or incomplete. You can contact us so as to exercise this right.

Right to erasure

In certain circumstances, you may request the erasure of personal data where there is no compelling reason for its continued processing. In such a case, you can contact us so as to exercise this right. Your account will be deleted in such a case, and you will no longer be able to access our site.

Right to restriction of processing

Under certain circumstances, we may suspend processing activities - or you may also ask us to pause the processing of your personal data. In such cases, we will keep your data but won't further process it. You can contact us to exercise this right. Your account will be suspended in such a case, and you will no longer be able to access our site.

Right to data portability

You may obtain your data from us to transfer it to another system. In such a case, we will provide you with a copy in a structured, understandable format. You can contact us to exercise this right.

Right to object

In some circumstances, you have the right to object (*i.e., say that you do not - or no longer - agree with the processing and ask us to stop) to the processing of your personal data. You can contact us to exercise this right. Your account will be suspended in such a case, and you will no longer be able to access our site.

Rights regarding automated decision-making

You have the primary right not to be subject to activities only based on automated processing and whose decision has legal or relevant effects on you. You can contact us to exercise this right. Your account will be suspended in such a case, and you will no longer be able to access our site.

If you have provided consent for the processing of your data, you have in certain circumstances the right to withdraw that consent at any time, which will not affect the lawfulness of the processing before your consent was withdrawn.

PRIVACY POLICY UPDATES

HomeSchool.asia reserves the right to periodically review and amend this Privacy Policy. The material changes shall be notified through the website or email to the user. This Privacy Policy shall include the last updated date, indicating that users shall review the new terms, which will be effective immediately upon posting on this page. By accessing the website after many changes have been made, the user accepts the modified Privacy Policy, and any changes contained therein. In case you miss the notification referenced above, please be sure to return to this page periodically to stay informed of any changes with the most current version of this Privacy Policy.

CONTACT INFORMATION

In case of any inquiries or further clarification, please contact the supervisory authority in the email provided below:

Email Address: [email protected]

Data Protection Representative: Benson Soong

Address: Advanced Pedagogy PTE. LTD, North Bridge Road, #08-08, High Street

Center, Singapore 179094